2020 Categories

The following categories reflect the most significant performance indicators in a logistics and supply chain business.

Important: The Logistics Awards is operations-focused. Product manufacturers are invited to enter with a customer or client to whom they have worked to improve the operational standard of their logistics activity. Due to the nature of the programme, the official entry name will be assigned to the customer or client (the operator) and not the product manufacturer (the supplier).

Product suppliers will however be included in all other coverage surrounding the event.

Above & Beyond Award 2020

In reponse to the outstanding work being done within the logistics sector to battle the impact of the COVID-19, a new category has been introduced to recognise and reward these businesses as part of the 2020 programme. Find out more below.


Introduced exclusively for the 2020 programme, this awards recognises a company which has gone the extra mile to manage, adapt and serve its community during the COVID-19 pandemic.

For example:

  • Collaborating with industry partners to manage new challeges, such as surges or ongoing peaks
  • Shown creativity with new technology, processes or business strategies
  • Supported its community and the wider country in its efforts to manage the impact of COVID-19
  • Introduced measures to protect the safety of key workers, such as warehouse staff


  • Evidence of measurable improvement in carbon reduction
  • Demonstration of efficient renewable energy use
  • Efforts made to protect and improve the environment with examples


  • An education/training programme focused on a logistics operation but can be submitted in association with certain partners (e.g. charities, not-for-profit organisations, colleges, schools, universities, training providers)
  • Evidence of how a scheme has or will develop the next generation of logistics operators
  • Industry-led initiatives which have taken ownership of the local skills market
  • Evidence of how a company has actively encouraged a diverse and inclusive future logistics workforce


  • Significant, profitable growth in your sector
  • An increase in market share
  • A change in your business structure to enable strong growth
  • Evidence of strong strategic leadership or decision-making, resulting in growth
  • Collaboration with another logistics provider and/or customer to drive growth


  • Measurable improvement in areas such as efficiency, accuracy, and/or productivity as a result of the deployment of a process, product or procedure that could be classified as 'non-standard' or bespoke within the supply chain
  • Demonstrate that a change of approach unique to your business has brought a tangible return
  • A company/project which is not using traditional methods of logistics to move goods, that could be described as 'disruptive'


  • A new warehouse or distribution centre which has become fully operational within a tight deadline or budget constraint
  • A new innovative use of logistics space due to changes in trends/lack of property available
  • A major technology project which shapes the future of the facility
  • Transition from one site, client or business sector to another


  • Please refer to category criteria above.


  • Evidence of a supply chain that's finely tuned for the business
  • An operation that's flexible, future-proof, clean, efficient, reactive - an all-round 'best in class'
  • Clear evidence of an improvement initiative that has either been implemented or delivered benefits
  • Evidence of how a supply chain is enabling delivery of overall business strategy
  • Evidence of outstanding cross-functional or cross-business co-operation


  • Please refer to category criteria above


  • Evidence of how a change of culture, equipment or practice has improved safety
  • Must include supporting data where applicable, such as H&S incident before/after figures
  • Inclusion of staff in safety measures


  • Evidence of how an operation has significantly improved due to the implementation of new technology
  • Entrants to this category will need to demonstration that a change in technology has brought tangible ROI
  • A company that has successfully pioneered disruptive technology in its logistics operation


  • Please refer to category criteria above


  • Measurable improvement in company operations through the implementation of new equipment
  • A reconfiguration of a distribution centre or warehouse
  • Integration of automation or robotics
  • Tangible benefits to the business as a whole or to a customer attributed to warehouse efficiency, with examples


  • A driven individual making a positive difference; going above and beyond their role to support their team and/or achieving the requirements of an apprenticeship


  • A company that has taken a pro-active or preventative approach to work-related stress and staff well-being
  • A company that has successfully delivered exemplary projects in the workplace to improve health and happiness
  • Initiatives to support, retain and reward staff, through development or other projects
  • Well-being values from the top-down